Б.Чинзориг: Иргэд “Нөат”-ын баримтаа бүртгүүлэхэд анхаарах хэд хэдэн зүйл байна

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Татварын ерөнхий газрын Гааль, татвар, санхүү мэдээллийн төвийн Олон нийттэй харилцах албаны менежер Б.Чинзоригоос дараах зүйлийг тодрууллаа.

Нөат-ын баримт бүртгүүлэхэд “Үнийн дүн зөрүүтэй” гэж гарч ирээд байдаг. Энэ дээр тайлбар өгнө үү?

-“Үнийн дүн зөрүүтэй”төлөв гарч ирвэл баримтаа устгалгүй, тухайн төлөв дээрээ дараад, дахин давтагдашгүй дугаараа хийх боломжтой.

НӨАТ-ын баримт бүртгүүлэхэд ААН илгээхгүй байх тохиолдол их гардаг. Тэгвэл“ААН ИЛГЭЭГҮЙ” гэсэн төлөв ямар тохиолдолд гарч ирдэг вэ?

-Хэрэглэгчид төлбөрийн баримтаа бүртгүүлэхэд “ААН илгээгээгүй”, “Үнийн дүн зөрүүтэй”,“Баталгаажсан” гэсэн төлөв гарч ирдэг. Тэгвэл “ААН илгээгээгүй” гэсэн төлөв гарч ирэх нь хоёр шалтгаанаас үүдэлтэй. Нэгдүгээрт, тухайн аж ахуйн нэгж нь 72 цагийн дотор татварын системд мэдээллээ илгээгээгүй бол ийм төлөв гарч ирдэг. Хоёрдугаарт, хэрэглэгчид маань баримтаа бүртгүүлэхдээ аль нэг тоог нь буруу, зөрүү хийснээс болж, татварын системд мэдээлэл бүртгэгддэггүй. Энэ тохиолдолд төлөв гарч ирдэг. Тиймээс хэрэглэгчийн бүртгэлийн системд “ААН илгээгээгүй” гэсэн төлөв гарч ирсэн тохиолдолд төлөвөө устгаад дахин баримтаа шивж оруулаарай. Хэрэв баримтаа устгаад дахин шивж оруулсан ч гэсэн 72 цагийн дотор баримт нь баталгаажаагүй бол татварын нэг цэгийн үйлчилгээнд болон манай 1800-1288 утсанд хандаж болох юм.

Танай дээр иргэдээс ихэвчлэн ямар санал, гомдол ирдэг вэ?

– Голцуу иргэдээс нууц үгээ мартсан гэх асуудлаар их ханддаг.

Тэгвэл нэвтрэх код, нууц үгээ мартсан бол яах вэ?

-Иргэд маань ийм тохиолдолд  дараах алхамыг хийж нууц үгээ сэргээж болно. Өөрийн бүртгэлтэй и-мэйл хаягаараа нууц үг сэргээх гэсэн хэсгээс бүртгэлээ сэргээж болох боломжтой. Мөн бүртгэлтэй утаснаасаа 131313 дугаар руу “?” (асуултын тэмдэг)-ийг илгээгээд нэр, нууц үгээ сэргээх боломжтой. 

Баримтаа бүртгүүлэхдээ юуг анхаарах ёстой вэ?

-“Нөат”-ын баримтаа бүртгүүлэхэд анхаарах хэд хэдэн зүйл байгаа. Тэгэхээр  бүртгүүлэхэд туслах үүднээс  гар утсаараа  хэрхэн зөв бүртгүүлэх вэ? гэдэг дээр зөвлөе. Бүртгэгдсэн баримт харагдахгүй, QR код уншигч ажиллахгүй, баримт бүртгүүлж болохгүй байгаа бол EBARIMT аппликэйшнээ / /UPDATE  version 2.3.3// хийгээрэй. Андройд утастай хэрэглэгчдийн хувьд play store, ios үйлдлийн системтэй утас бол app store хэсгээс ebarimt гэж хайж суулгана.

Ярилцлага өгсөнд баярлалаа. Танд ажлын амжилт хүсэе.

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